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iHELP, a not-for-profit
iHelp Community Tax Clinic
Virtual appointment only
for low-income individuals and households.
eligibility criteria
WHO are eligible
All adult Canadians should file a tax return every year even if they have no income.
You must have
- Last year tax document (NOA 2022) if you lived in Canada. However, it is not applicable if you arrived in Canada in 2023,
- A valid Canadian photo ID.
- An active phone number.
- Email account. You must reply to our email promptly so that we can complete the tax file on time.
MODEST INCOME
We only help individuals with a modest income and a simple tax situation. Check the family income information below:
Family Size Total Family Income
1 Person $35,000/ year
2 Persons $45,000/ year
3 Persons $47,000/ year
4 Persons $50,000/ year
5 Persons $52,500/ year
More than 5 Persons $52,500, plus $2,500 per
additional family member
people who are eligible
All Adults
- Canadian Citizens
- Permanent Residents
- Newcomers (with SIN #)
- Refugees (with SIN #)
Students and youth who earned over $15,000 last year
Note:
Newcomers, including refugees, are required to file a tax return with the Canada Revenue Agency (CRA) even if they have only been in the country for a few months and may not have worked yet.
People NOT Eligible
Please DO NOT contact us if your situation is as follows:
- Self-employment
- Business income
- Property owner*
- Interest income*
- Any income not reported on a T slip*
- Split pension income*
- Bankruptcy
- Lost or missing tax slips*
- Lost of missing NOA last year*
We don't file any tax return for
- a deceased person*
- an incarcerated person*
* You might be eligible with other tax clinics.
Tax slips/ receipts
You ONLY contact us if you have required tax slips/ receipts and supporting documents, for instance:
- T4 employment income
- T5007 social assistance
- T4A (P), T4A (OAS) pension income
- Rent receipt from Landlord (legal documents)
- Medical expenses (with total cost)
- T2202 tuition fees
- Student loan interest etc.
- Bank direct deposit information / VOID cheque (if applicable)